Job opening

Merchandising Data Analyst

Tiqets /  Amsterdam (NL)

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Job description

As part of the Data team and supporting the Merchandising team, you are the one looking for new insights and opportunities to increase business performance by analysing our wealth of data. Whether it's about exploring which new categories to add that best complement our current assortment or learning which price points work better for a newly released upsell feature. There's still a lot to learn and explore in this new focus area of Tiqets and you're a part of this journey.

You're very analytical, entrepreneurial, customer-obsessed, and want to make an impact. In your first six months you'll be helping not just the Merchandising team, but the entire company become more customer centric by providing insights in the full customer buying journey, so bring your data presentation and stakeholder management skills.

Additionally, you'll be a core part of the team that manages the Playbook; our data driven action plan which aligns all departments of the company, ranging from Supply to Demand and everything in between. You'll help with constantly validating whether those actions have the right impact and increase the growth rate.

So if you're up for transforming the company with insights, we'd love to chat with you!

Responsibilities
* Exploring data to generate new insights and opportunities to increase business performance. We're always looking for new stuff.
* Partner with our 4 data analysts & 3 data scientists to deep-dive in data sets, for example to do predictive analysis to get a better understanding of future customer buying behaviours.
* Explore and set up the pricing and availability domains with a new strategy and development roadmap.
* Continuous tracking of results from actions and optimisations and providing feedback to the responsible executors.
* Regular monitoring and analyses of our markets, tracking progress towards team and company goals, and reporting on KPIs.
* Build dashboards and reports to provide both ad-hoc and recurring insights to make sure we make the right decisions.

Employer

We're revolutionising the way people buy tickets to cultural venues and attractions all over the world. Our technology lets users easily book the best tickets in seconds, meaning customers can enter museums, zoos, theme parks, and more easily than ever.

We're dedicated to bringing simplicity to the world of travel and entertainment. If you want to join our team, working as our Merchandising Data Analyst, send us your CV. We might be looking for YOU!

Our values
* Be accessible: Help out, communicate honestly, and be there for each other.
* Be remarkable: Have fun, think creatively, and celebrate great moments together.
* Skip the line: Be fast, flexible, and smart; take responsibility and push forward.

Candidate/profile

* Technical or mathematical education at a Bachelor or Master level
* 3+ years of experience in analyst roles
* Experience in CRO, pricing, merchandising, e-commerce and/or digital marketing
* Experience using Business Intelligence tooling to dive into data and find pertinent insights to help reach improve your business goals
* Strong SQL skills and understanding of data structures
* Experience with Web Analytics tools (Google Analytics, Mixpanel, Amplitude, etc.) is a plus
* Understanding of the basics of A/B testing is essentialExperience within a fast moving company where you were able to thrive in uncertainty and deliver business value with good business judgement, problem-solving and follow-through skills
* Ability to switch between ad-hoc analytical tasks and a structured project-based approach, working independently on business-critical tasks as well as in multi-disciplinary teams
* Excellent communicator, being able to translate data into stories
* Living in the Netherlands/EU

Conditions and benefits

* Young, energetic, international work environment
* Bright, welcoming office located in the centre of Amsterdam
* Competitive salary and paid holiday leave
* Tiqets learning academy: skill lab, group & individual learning
* Pension contribution and travel compensation
* Annual company getaway to undisclosed location
* Sports activities: free gym, running sessions, boot-camp, football, climbing and more
* Fun, sociable company events in and out of the office
* 20% employee discount code to explore great museums/venues worldwide
* Everyone - employed at Tiqets will receive a monthly contribution for working from home
* Everyone - employed at Tiqets can reimburse home work space necessities

Full description & Apply on site