Job opening

(Senior) Service Architect

Fujitsu /  Maarssen (NL)

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Job description

Are you passionate about the ServiceNow platform and its possibilities to make enterprise processes flow better? Do you like for a company that is indeed a great, innovative technology player but with a local family like culture and atmosphere? Then this is your chance to join Fujitsu, one of ServiceNow's Elite partners and to connect people, technologies and processes for our clients! If you like green field implementations and want to help expand Fujitsu's capabilities and support our customers on their digital journey, then please join our team as a ServiceNow Technical Consultant!

Fujitsu is looking for ServiceNow Consultants who know their way around ITSM, but have extended their knowledge in the areas of ITOM, GRC, SecOps and CSM. We want to grow our team with committed colleagues that bring in-depth knowledge of the ServiceNow Platform overall and SecOps/GRC, ITOM or CSM as a specialization; from the technology, development, integration and modules, to design, develop, implement and test modules in line with customer requirements. You will join a team where not all is set in stone and where your experience can help further shape the ServiceNow Micro-Enterprise and contribute to the success of the team and our customers.

Fujitsu is a world-leader in Enterprise Service Management (ESM). As a ServiceNow Elite Partner, we combine our years of experience and know-how with the power of ServiceNow, to deliver ESM processes that improve efficiency, reduce cost and free our customer's staff to concentrate on what they do best: running their core business. We are one of the world's leading ServiceNow partners with a large number of successful implementations.

The range of solutions we offer are highly flexible and easily scalable, and regardless of business size, or whether the customer requires an off the shelf solution or something that's individually created for the business, we can provide them with the configuration they need. We provide a comprehensive enterprise service management offering that spans the complete ServiceNow Platform and includes; business consulting, implementation and integration, design and development, global delivery center, certified training, and authorized support.

Our ServiceNow Consultants - and you could become one of them - can shift gears between the functional and technical aspect of Service Management challenges in either ITOM, GRC, SecOps and CSM arena's. See where things can be improved with other modules or any of the other ServiceNow features. Our consultants have a say in the way things are developed or can be improved and translate those into opportunities. At Fujitsu you will participate in the development of business solutions and assist in developing technical operating strategies and solutions to meet customer's needs and requirements. You will serve as the leading process and technical expert who works with clients and internal colleagues to properly design and scope proposals.

Shape your world and achieve together
We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We are committed to equality of opportunity for all. If you want to work alongside people with different ideas, in an inclusive business, that will welcome you and support you, come and co-create the future at Fujitsu.

What is in it for you?
The Netherlands branch of Fujitsu has an independent style and culture although being part of the greater company. With typical no-nonsense direct communication, strong community sensibility we strive for the family like feeling. With the increasing market share we welcome new colleagues to take part in this growth journey. The role may demand some travel and flexibility to meet stakeholders and to drive performance, within a culture of respect for professional and private commitments. We promote Hybrid working which means a combination of working from our brand-new office in the Utrecht area and your home office.


About Fujitsu

Since being founded in Japan in 1935, we have continued to demonstrate our technological prowess and persistent pursuit of innovation. As a world-leading digital transformation partner, our business structure is aligned with the modern digital world. We use our experience and the power of IT to shape the future of society with our customers. Fujitsu's purpose is to make the world more sustainable by building trust in society through innovation.


You have a Bachelor or University degree (in a beta study) and have proven experience in ServiceNow implementations and are known for your ability to pro-actively investigate and analyze problems with a methodical and disciplined approach. It goes without saying you have the most current ServiceNow certification on the platform and at least two specializations on the ServiceNow platform. You have a strong presence, excellent customer facing skills and are a trusted advisor who offers well-fit solutions and can adapt to the customer requirements without letting go of the common best practices. As a person you are a committed, communicative professional who is flexible and a true team worker who likes to keep on learning and also share knowledge with others.

Do you recognize yourself in this profile and also have excellent Dutch and English language skills? Then come work for the leading company in digital workplace and apply now!

Conditions and benefits

When you join our team, we offer you a competitive salary and secondary benefits, such as a variable bonus scheme and a lease car. You will get the opportunity to work in a flexible environment, with lots of room for personal growth. We offer additional training possibilities and the opportunity to expand your career internationally while working for an employer awarded the Top Employer Nederland 2021 Certification!

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